| Honestly fabulous service for discerning bumps When we launched FHTM online, we wanted to provide the same high levels of service as we have in the boutique. It’s not just a word – real ‘service’ to us means stocking products that we’d wear ourselves; despatching your packages as fast as we can; responding quickly to your queries; and dishing out advice on everything maternity related... |
About the team Angela Griffiths and Leigh Martin first started FHTM as a high-street boutique stocking fabulous maternity wear, but the demand online outstripped the boutique and they decided to concentrate exclusively on their on-line customers. Former scientist Leigh trained as a bra fitter (yes, it really is that complicated) because helping pregnant women to find a bra that restores their shape and confidence was an important part of the service. (Read her Fitting Guide for expert advice). Now managing the acclaimed website, Leigh personally oversees photography and web design, as well as buying. She’s recently brought designer Tonia Bastyan on board to design an exclusive range of evening wear. And the future? Watch this space… What Our Customers Say Just a quick note for your customer service people... What a fantastic company! Everyone I have dealt with has been so helpful, friendly and considerate. It's the sort of service that every shop/ website would offer, but that sadly few others seem to value. I will definitely use your site again and also recommend you to my friends. Kind regards, Sarah Aspray Just wanted to thank you for the fabulous Bump Box that I ordered and received about 2 weeks ago. The selection of clothes is fantastic and has given me the perfect base for my maternity wear. The garments fit beautifully and even though I had to shorten the trousers - I am only 5ft tall! -they still haven't lost their shape. I would like to suggest that you consider adding a pair of maternity tights to the collection, which would make it absolutely perfect in my opinion. I'm really impressed with the service I've received from you. Order to delivery was only 3 days. Thank you for a great online shopping experience. Jane Hill Thanks you so much for your response. The belly belt has now arrived and is just perfect for those trousers, and many more!! Nancy Egan Good Morning Leigh, I just wanted to drop you a line to say thank you so much for all yourhelp in sorting my wedding outfit, your service/assistance has been next to none.Thank you so much Kindest regards Sheena Campbell It arrived this morning - thank you for getting this sorted so quickly. I will recommend the site - it was both cheapest and best in terms of information and product choice! Clare Rayner |
