Delivery & Returns Information


RETURNS

> If it doesn’t fit – send it straight back!

Even though you get the best prices online, being unable to pop into a fitting room is a big drawback. And we know that when it comes to maternity wear and lingerie, a loose hem or badly fitting cup, can break the deal!

As soon as your order arrives, try everything on - and if you need to return anything we’ll process it as fast as we can. If you have even the slightest concern just put it back in the post to us – our returns policy really is ‘no quibble’.

> How to return an item

A returns form will be included with your order. Use it to return any items, within 14 days of receipt, in their original condition and packaging. It’s a good idea to obtain a ‘proof of posting’ receipt from your Post Office.

 Send your package to

Returns
FHTM Online
From Here To Maternity Online Ltd
PO Box 154
Llanelli
SA14 7WW

Your replacement item or refund will be issued within 10 working days.
> Free delivery on replacements

It's sometimes difficult to choose the right size - especially over the internet. We know this and if you do need another size or prefer a different colour, please indicate this on your returns form (or e-mail us). We'll send out your replacement as soon as possible with free delivery.